Inconsistencies noted in SmartSensor assets- KPIs are impacted
Identified - The issue has been identified, and the necessary fix has been implemented. Data processing is currently in progress. We will let you know as soon as it is completed.
Oct 16, 2025 - 16:10 UTC
Update - We are continuing to investigate this issue.
Oct 16, 2025 - 12:00 UTC
Investigating - Starting at 09:09 UTC on 14th October 2025, there are inconsistencies noted in KPIs for SmartSensor assets. We are working on bringing the system back to normal as quickly as possible.
Thank you for your understanding.
Your ABB Powertrain Team.
Oct 16, 2025 - 10:45 UTC
Uptime over the past 90 days. View historical uptime.
Portal Partial Outage
90 days ago
98.08 % uptime
Today
Mobile App Operational
90 days ago
99.5 % uptime
Today
Backend Services>>Cloud Interface Operational
90 days ago
99.5 % uptime
Today
Authentication & Authorization Services (CIAM) Operational
90 days ago
99.61 % uptime
Today
Third Party Component ? Operational
90 days ago
99.61 % uptime
Today
Powertrain Solution Excluding Third Party Partial Outage
90 days ago
98.46 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 18, 2025

No incidents reported today.

Oct 17, 2025
Data visualization delay - Mobile App
Resolved - Dear user,
Between 03:00 PM UTC on 12 September 2025 and 08:00 AM UTC on 17 October 2025, our Mobile App data visualization was delayed. Data collection was not impacted. No data has been lost. This issue is now resolved.

Your ABB Powertrain Team.
Oct 17, 08:17 UTC
Update - Dear user,
Mobile App data visualization is still delayed. We are performing updates on our backend system to avoid potential issues. Please continue to use the portal for visualization. We will let you know as soon as further updates are available.
Sep 18, 12:07 UTC
Update - Dear user, We are still reviewing the outcome of the fix that was implemented.
Sep 17, 13:34 UTC
Identified - Dear user,
The issue has been identified and a fix has been implemented. We are currently evaluating the results.
Sep 16, 13:41 UTC
Update - Dear user,
We are still investigating the issue and continuing to work on bringing the system back to normal operation.
Sep 16, 12:27 UTC
Investigating - Dear user, starting 03:00 PM on 12 September 2025 UTC, our Mobile App data visualization is delayed. Data collection is not impacted. Please continue to use the portal for visualization. We are working on bringing the system back to normal performance as quickly as possible.

We apologize for any inconvenience caused and thank you for your understanding.
Your ABB Powertrain Team.
Sep 16, 06:01 UTC
Oct 16, 2025

Unresolved incident: Inconsistencies noted in SmartSensor assets- KPIs are impacted.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025
Unable to login : Portals and Cloud Interfaces are impacted
Resolved - Between 08:05 and 16:19 UTC on 09 October 2025, our portal experienced technical issues due to a third-party component outage affecting our authentication and authorization services. logging into our portals were impacted during that period. No data has been lost. This issue is now resolved.
Oct 9, 17:49 UTC
Monitoring - Appropriate fix has been implemented, and we are monitoring the systems.
Oct 9, 16:19 UTC
Update - Dear user,
The issue has been identified as a third-party component outage affecting our authentication and authorization services. We will continue to keep you informed as more updates become available.
Oct 9, 11:21 UTC
Investigating - Dear user, starting 08:05 on 09 October 2025 UTC, Our Identity and Access Management component is experiencing technical issues and logging into our portals or accessing the data via Cloud Interface are impacted. All users are impacted. No data has been lost. We are working on bringing the system back online as quickly as possible.
We apologise for any inconvenience caused and thank you for your understanding.
Your ABB Powertrain Team.
Oct 9, 08:20 UTC
Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

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