Unable to login: Portals and Cloud Interfaces are impacted

Incident Report for ABB Powertrain

Resolved

Between 06.36 and 09:30 UTC on 29 March 2026 , our Identity and Access Management component had experienced technical issue and logging into our portals or accessing the data via Cloud Interface were impacted. No data has been lost. This issue has been resolved now.
Posted Mar 30, 2026 - 05:57 UTC

Monitoring

A fix has been implemented by the team, and we are currently monitoring the results to ensure full stability.
Posted Mar 29, 2026 - 11:37 UTC

Investigating

Dear user, starting 06:36 AM on 29 March 2026 UTC, Our Identity and Access Management component is experiencing technical issues and logging into our portals or accessing the data via Cloud Interface are impacted. No data has been lost. We are working on bringing the system back online as quickly as possible.
We apologize for any inconvenience caused and thank you for your understanding.
Your ABB Powertrain Team.
Posted Mar 29, 2026 - 08:48 UTC
This incident affected: Portal, Mobile App, Backend Services>>Cloud Interface, Authentication & Authorization Services (CIAM), and Powertrain Solution Excluding Third Party.