Service degradation : Maintenance recommendation for drives

Incident Report for ABB Powertrain

Resolved

Dear User,
Between 12:00 and 17:00 UTC on 13 May 2025, our "Maintenance recommendation" features for drives experienced technical issues. No data has been lost. This issue is now resolved.

Posted May 14, 2025 - 05:16 UTC

Investigating

Dear user, starting 12:00 on 13 May 2025 UTC, our "Maintenance recommendation" features for drives is experiencing technical issues. We are working to reinstate the service as quickly as possible.
No data has been lost and also you can continue to monitor the Smartsensors/ Drives
We apologize for any inconvenience caused and thank you for your understanding.
Your ABB Powertrain Team.

Posted May 13, 2025 - 12:31 UTC

This incident affected: Portal and Backend Services>>Cloud Interface.