Unable to access portal

Incident Report for ABB Powertrain

Resolved

Between 03:10 and 04:05 UTC on 17 November 2024, Our portals experienced technical issues and users were not able to access portal from global instance. No data has been lost. This issue has been resolved now.

Posted Nov 17, 2024 - 04:20 UTC

Update

We are continuing to investigate this issue.

Posted Nov 17, 2024 - 03:27 UTC

Investigating

Dear user, starting 03:10 on 17 November 2024 UTC, Our portal is experiencing technical issues and users cannot access portal. No data has been lost. We are working on bringing the system back online as quickly as possible.
We apologise for any inconvenience caused and thank you for your understanding.
Your ABB Powertrain Team.

Posted Nov 17, 2024 - 03:21 UTC

This incident affected: Portal, Mobile App, and Backend Services>>Cloud Interface.